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Shipping, Refunds & Returns

Return and Refund Policy: 

Hey there, awesome customer person you! We want you to be absolutely thrilled with your custom apparel and promotional goodies. But hey, we know that sometimes things don’t go as planned—kinda like trying to put together IKEA furniture without the instructions. So here’s the deal:

Contact Us Within 7 Days at support@zachdaddydesigns.com

If you’ve received your order and something’s off (like a production hiccup or a quality issue), don’t sweat it! Reach out to us within 7 days of receiving your order, and we’ll swoop in like superheroes to make it right. We’re all about making you smile.

Design Dilemmas:
 

Now, if the issue stems from your design (like that time when someone thought “bold” meant “neon pink with glitter”-no judgement, we promise), we’re afraid we can’t offer a refund or return on that one. But fear not! We’ll do our absolute best to help you figure things out and make you happy. After all, we love a good challenge!

So go ahead, order with confidence! We’re here to help you rock your custom gear and keep the good vibes flowing. 

Shipping Options

Ah, the age-old question of “How do I get my awesome goodies?” Well, fear not! We’ve got options that’ll make you feel like a VIP. 

  1. Free Local Delivery: If you’re within our magical delivery zone, we’ll bring your custom apparel and promotional treasures right to your doorstep—for free! It’s like having a personal shopper, but without the awkward small talk. 
     

  2. Pickup: Prefer to swing by and grab your stuff? Come on down! We’ll have your order ready and waiting, just like a superhero with a sidekick (you’re the sidekick, obviously).
     

  3. Nationwide Shipping: For our friends far and wide, we offer shipping across the nation for a small additional cost. It’s like sending a care package to your favorite relative—only way cooler and with less fruitcake! 
     

  4. Speaking of fruit: Here’s the cherry on top! If your order totals more than $150 before tax, we’ll ship it to you for free. That’s right, spend a little more and we’ll cover shipping. It’s our way of saying “We love you.”
     

So, whether you want it delivered, picked up, or shipped across the land, we’ve got you covered! 

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