FAQ

YOUR QUESTIONS, ANSWERED!

What type of products and services do you offer?

We offer a wide range of custom apparel and promotional merchandise, from shirts, safety uniforms, and hats to koozies, magnets, and pocket folders. Our team also specializes in creating logos and designs for your brand and merchandise. Our goal is to help you create high-quality products that reflect your brand or personal style. You can choose from various styles, colors, and sizes to create the perfect item for your needs.
How do I place an order?

Placing an order is easy! Just fill out the quick quote form with your information, item details and descriptions, and upload any images you want to use. We’ll respond back quickly to go over prices, create drafts for you, and discuss production time. Once you’re happier than a squirrel in a nut factory with the design, and your invoice is paid, we’ll begin the production process.
Can I use my own designs? Do you offer logo designs services?

Absolutely to both! If you choose to upload your own design please ensure that it has a transparent background. This will prevent any unwanted backgrounds from appearing on your merchandise. Additionally, if you need assistance with creating a logo or design, our talented team is happy to help! Custom design services are available for an additional cost ensuring you get the perfect look for your merchandise.
Do you offer bulk discounts?

Heck yes we do! The more you order, the bigger the discount. It’s like a happiness snowball effect. Whether you’re gearing up for a company event, team uniforms, or a promotional giveaway, we’ve got your back. Just reach out to us for a custom quote and let’s make your bulk order process as fantastic as the person ordering it.
Can I change or cancel my order after it's placed?

If you need to change or cancel your order, please contact us as soon as possible. Once production begins we will not be able to accommodate changes or cancel the order for a refund.
How can I contact customer support?

Please send us any questions or concerns you might have to support@ZachDaddyDesigns.com. If you’re wanting a quote, please click the link and fill out our quote form.
What is your return/refund policy? What are your shipping options?

Please click the link to see our policy page.
How long will it take to receive my order?

Patience grasshopper. Production times typically range from 5 to 10 business days, depending on the complexity of your order. Shipping times vary based on your location and the shipping method chosen.
Do you have any minimums on apparel or merchandise?

Great question! Our minimums are as flexible as a yoga instructor— it depends on what you’re ordering! If you’re after a single custom masterpiece, we might just say yes, we might say no. But if you’re looking to stock up like you’re preparing for a merchandise apocalypse, then we’re ready to help you stockpile. So, whether you want one or one thousand just let us know what’s on your mind, and we’ll help you figure it out—no stretching required!
What payment methods do you accept?

We accept all major credit cards using Square as well as Venmo, Zelle, Paypal, and even cold hard cash.